Get 24/7 Help With an Active Cyber Incident
Connect with experienced incident responders who can assess the situation, support containment, and help stabilize affected operations.
Support is available for breaches, ransomware attacks, unauthorized access, and system compromise.
Signs You May Need Emergency Incident Response
Contact an incident response team if you are experiencing any of the following:
- Ransomware or systems locked/encrypted
- Suspicious activity or unauthorized access
- Sensitive data exposed or exfiltrated
- Critical systems down or disrupted
- Alerts you cannot contain or validate
Not sure whether you’re dealing with an active incident? Our Threat Hunting Services can help investigate suspicious activity and determine whether there is evidence of compromise.
What Happens When You Contact Us
The response team assesses the situation, identifies urgent evidence-preservation needs, and coordinates initial containment.
Assess the
Incident
Identify scope, impact, and immediate evidence preservation needs.
Contain the
Threat
Limit further damage while helping preserve systems, logs, and data.
Stabilize the
Environment
Secure affected systems and prepare for recovery.
Begin Forensic
Analysis
Analyze attacker activity, affected assets, and preserved evidence.
Our Incident Response Approach
CISO Global’s incident response process is informed by NIST SP 800-61 Rev. 3 and organized into five practical stages: We apply that guidance through a practical response process focused on identifying the incident, containing the threat, eliminating attacker persistence, restoring operations, and strengthening security after the event.
Identify
Confirm the incident and assess its scope
Contain
Isolate affected systems and limit spread
Eradicate
Remove threats and eliminate persistence
Recover
Restore systems and validate integrity
Strengthen
Implement controls to reduce future risk
What Happens After Containment
After the immediate threat is contained, our Incident Response Services can support the broader investigation, remediation, recovery, and post-incident work. When deeper evidence collection and analysis are required, Digital Forensic Investigations can help determine what happened, what systems or data were affected, and what the available evidence supports.
- Root cause analysis and forensic review
- Remediation and security hardening
- Documentation, reporting, and recovery planning
After recovery, organizations may also need ongoing monitoring and exposure management to reduce the likelihood of another incident. Managed Detection and Response provides continuous detection and response coverage, while Continuous Threat Exposure Management helps identify and prioritize vulnerabilities and exposures that could create future risk.
Why CISO Global for Emergency Incident Response
24/7 Access for Active Incidents
Experienced Incident Responders
Evidence-Aware Containment
Coordination Through Recovery
Get Help with an Active Incident
If you suspect a breach, ransomware attack, or system compromise, contact CISO Global for 24/7 incident response support.
Frequently Asked Questions
How quickly can you respond to an incident?
Our team is available 24/7 for active incidents. Response timing depends on the engagement terms, incident scope, required access, and available information.
What should we do immediately after a cyberattack?
Preserve available evidence and contact your incident response team. Depending on the situation, containment may require isolating affected systems, accounts, or network connections. Follow your approved response plan or guidance from qualified responders before rebuilding or restoring affected systems.
Do you handle ransomware incidents?
Yes. We have extensive experience responding to ransomware attacks, including containment, negotiation coordination, recovery support, and root cause analysis.
Can you help if we already started investigating internally?
Yes. We can step in at any stage of an incident to provide additional expertise, validate findings, and accelerate response.
Do you work with cyber insurance providers?
Yes. At the client’s direction, we can coordinate technical information and incident documentation with the cyber insurance carrier, legal counsel, and other approved stakeholders.