A Coordinated Response from Investigation Through Recovery
Serious incidents require coordinated decisions across security, IT, leadership, legal counsel, insurers, and other stakeholders. CISO Global investigates what happened, preserves relevant evidence, supports containment and recovery, and documents the remaining remediation and reporting actions.
Facing an Active Incident?
Emergency Incident Response provides 24/7 support for active attacks and incidents causing critical business disruption.
Incident Response Services supports the broader investigation, containment, recovery, reporting, and post-incident work.
How an Incident Response Engagement Works
An incident response engagement typically follows four phases:
Assess and Stabilize
We identify affected systems, users, data, and business operations and establish priorities for evidence preservation, containment, and stakeholder coordination.
Investigate and Analyze
We review available endpoint, identity, cloud, network, and log data to reconstruct the incident timeline, identify the entry point, determine the scope, and trace attacker activity.
Contain and Recover
We restrict malicious access, address persistence and exposure points, validate remediation, and support the safe restoration of business operations.
Report and Prioritize
We document findings, response actions, remaining risks, and prioritized improvements to security controls and incident response procedures.
What Your Team Receives
Incident Scope and Timeline
We document affected systems, users, data, key events, and known attacker activity.
Containment and Remediation Actions
We record actions taken and recommendations for restricting access, removing persistence, and addressing the conditions that contributed to the incident.
Forensic Findings
We preserve relevant evidence and report investigative findings for technical, legal, regulatory, insurance, or internal review.
Recovery Guidance
We recommend how to restore systems, validate their integrity, and return business operations to service safely.
Stakeholder Documentation
We prepare technical information and reports for leadership, legal counsel, insurers, auditors, and compliance teams.
Post-Incident Action Plan
We prioritize improvements to security controls, monitoring, communication, and incident response procedures.
Why CISO Global for Incident Response Services
Support From Investigation Through Recovery
Integrated Digital Forensics
Documentation for Key Stakeholders
Prioritized Post-Incident Actions
Get Support Through Investigation and Recovery
Work with experienced incident responders to investigate the incident, support containment and recovery, and prioritize remediation and post-incident improvements.
Frequently Asked Questions
What is included in incident response services?
Incident response services can include investigation, containment, eradication, recovery support, forensic analysis, stakeholder reporting, and post-incident recommendations.
How long does an incident response engagement take?
The timeline varies depending on the scope and severity of the incident. Some incidents can be contained quickly, while others require extended investigation and remediation.
Do you provide post-incident reports?
Yes. We provide reports that document the incident timeline, affected systems and data, investigative findings, impact, remediation activity, and prioritized remediation and recovery actions.
Can you help with compliance and reporting requirements?
Yes. CISO Global provides technical findings and incident documentation that can support legal counsel, insurers, auditors, regulators, and compliance teams. Legal conclusions and notification decisions remain with the organization and its advisors.
Do you provide ongoing monitoring after an incident?
Yes. When included in the engagement scope, CISO Global can deploy temporary monitoring tools to help validate containment and identify signs of continued or recurring malicious activity.
How are incident response services different from emergency incident response?
Emergency Incident Response provides 24/7 support for active attacks and incidents causing urgent business disruption. Incident Response Services covers the broader investigation, containment, recovery, reporting, and post-incident work.